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Gofran Farooque
Brief resume
GOFRAN Farooque, served American Express Bank both overseas and in Bangladesh for 19 years. Lastly as the Chief Operating Officer and also the Country Manager-in-Charge for over six months. This position was responsible for Bank Operation and Administration in Bangladesh. This position and responsibility led him to lead and head various function of management. This also included the Human Resources function. Till a separate Human Resource function was formalized, the total bank HR was looked after by Gofran. During his tenure in HR Gofran initiated and participated in quite a number of salary surveys. Gofran was a member of the American Express senior management committee responsible for the total bank’s HR development, Re Engineering of work processes, Restructuring of bank’s organogram in line with the changing market demands, Expansion of IT technology and to Reduce and Contain Operating Expenses. Under Gofran’s active leadership AEB was the first bank in Bangladesh to start on line banking in early nineties.
Gofran is a certified TQM facilitator and trainer of various Management Development Programs. Till date Gofran conducted nearly 100 Management Development programs. Recently Mr. Gofran conducted a study on deferred benefits, health insurance and medical facilities presently being practiced in various commercial organizations both local and foreign for DFID. This also includes NGOs, donor countries, World Bank and UN agencies. At the request of SEDF (wing of World Bank) a study on office file management process has been conducted and appropriate steps and measures to be taken have been recommended to them.
Mr. Gofran was also the founder member of Manabik Shahaga Sangstha - MSS an NGO which was founded during the 1994 famine in Bangladesh. Mr. Gofran played an active role in various capacities in bringing the organization to what it is today. Besides administration Mr. Gofran was also the Treasurer of MSS for few years. Today MSS is playing a big role in Micro Credit Financing to urban slum women and also involved in mother and child health care. MSS played a pioneer role in establishing FEMA in Bangladesh along with NDI of US. Mr. Gofran’s management strength lies in planning organizing, implementation and monitoring. Mr. Gofran has been an effective and successful crisis management manager during his term in AEB and also various natural calamities in Bangladesh.
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